GP18 Conference

Crèche Services


Crèche available at GP18

RACGP are pleased to announce the availability of an onsite crèche for exclusive use by GP18 delegates.
We invite you to read the below Frequently Asked Questions (FAQs) to find out more.

Frequently asked questions

  • Why was Charlton Brown selected?
  • What is Charlton Brown’s experience?
  • What are the requirements to operate a child care centre such as this?
  • What services do other Australian Medical Colleges or Societies provide at their national event?
  • Who is eligible to access the services?
  • What are the ages of children permitted?
  • Why are you not accepting children under 12 months?
  • What is the cost and the hours of operation?
  • What activities will be provided?
  • What is included?
  • What is not included?
Why was Charlton Brown selected?

While Australia has a large number of accredited child care providers, there are a limited number who provide mobile services that are suitable for the conference environment. Charlton Brown have provided child care services for the Australian and New Zealand College of Anaesthetists for the upcoming 2018 ASM.

Of the service providers available, Charlton Brown offered the greatest level of flexibility for the RACGP to adjust the services provided according to the needs of the children and their guardians. Charlton Brown were able to explain to the RACGP the requirements that need to be met to ensure that the services provided meet with national guidelines and legislation ensuring a safe environment for your children.

What is Charlton Brown’s experience?

Charlton Brown has been a trusted name in the Australian care and community sector for more than 30 years.  They only employ qualified early childhood educators and experienced childcare workers.  They recognise and accept the important responsibility entrusted to them by parents and guardians of the children under their care. Staff are selected on their professionalism, flexibility and passion for the care industry and pride themselves with providing the highest quality carers in the industry.

What are the requirements to operate a child care centre such as this?

A childcare provider must comply with the applicable federal and state laws and regulations. Charlton Brown is accredited and regulated by the Australian Children’s Education & Care Quality Authority under the National Quality Framework guidelines. More information is available at https://www.acecqa.gov.au/nqf/educator-to-child-ratios

What services do other Australian Medical Colleges or Societies provide at their national event?

The Australian and New Zealand College of Anaesthetists trialled child care/crèche services for the first time in May 2017. Their service provider was Charlton Brown.

The Royal Australasian College of Surgeons in conjunction with Australian and New Zealand College of Anaesthetists will be offering crèche and child care services at their annual conference in May.  The service provider is Charlton Brown.

Currently the below do not offer crèche or child care services at their national conference, congress, annual scientific meetings:

Royal Australasian College of Physicians
Royal Australian and New Zealand College of Psychiatrists
Cardiac Society of Australia & New Zealand
The Royal New Zealand College of General Practitioners
The Royal College of General Practitioners (UK)

Who is eligible to access the services?

All conference delegates including full registrants, day registrants, speakers, chairs and volunteers.

What are the ages of children permitted?

The crèche facilities are open to all children aged between 12 months up to 12 years.

Why are you not accepting children under 12 months?

As this is not a full time crèche centre it is difficult to have all the facilities and services required for children under 12 months available.

What is the cost and the hours of operation?

The below table outlines the hours of operation and costs for the creche services. Depending on your requirements you can book for the full day or for the morning or afternoon only.

Wednesday 10 October Thursday 11 October Friday 12 October Saturday 13 October
Morning Session  Not available 8am – 12.15pm
$65 per child
8am – 12.15pm
$65 per child
8am – 12.15pm
$65 per child
Afternoon session  3pm – 7pm
$65 per child
1.15pm – 6pm
$65 per child
1.15pm – 6pm
$65 per child
12.30pm – 4pm
$65 per child
All day  Not available 8am – 6pm
$75 per child
8am – 6pm
$75 per child
8am – 4pm
$75 per child

There will be a 5% discount for siblings participating in the crèche.

What activities will be provided?

A child focused and age appropriate education program will be created by a qualified teacher and led by a lead educator during the hours of operation(created on confirmation of number & ages of children).

Resources included to suit the ages and program for e.g. (but not limited to) toys, puzzles, art & craft resources, building blocks, construction materials, play dough /clay play, soft toys, games, books, movie session (quiet time only), imaginative play, props, dress ups, soft furnishings and rest mats.

What is included?
  • Fully qualified child care professionals
  • All indoor activities
  • Morning tea – fruit, sweet biscuit and yoghurt (allergy and ages pending)
  • Lunch – combination of sandwiches, wraps, pasta, salads, custard or other daily dessert with fruit
  • Afternoon tea – Biscuits, crackers, cheese and fruit or vegetable sticks with dip
  • Nappy changing – parents are asked to bring their own nappies to ensure your preferences are catered for
  • Port-a-cots for nap times for children under the age of 2 who require an afternoon sleep
What is not included?
  • Food for children with special dietary needs or allergies
    • As catering will be provided by an external supplier, we are not able to provide specific meals for each child
    • Catering will be kept simple and free of known high allergy ingredients
    • If your child has special dietary needs or allergies it is recommended that you provide their meals to avoid medical complications
  • Nappies
    • Nappy changing is included. However, we ask parents to provide nappies to ensure their children are being dressed with their preferred brand of nappy
  • Outdoor activities
    • As this is a temporary crèche facility, there is not a secure outdoor facility that staff can use
  • What do I need to supply?
  • Why do I have to return at lunch?
  • Where is the crèche located?
  • How do I book?
  • Can I decide on the day to drop my child off?
  • What options are available if I’d like to use a private nanny or baby sitter?
  • Can I bring my child into the conference sessions?
  • Can I bring my baby/child into the auditorium?
  • What do I do if my child/baby is restless?
  • What additional information do I need to know?
  • Who can I speak to if I have further questions?
  • Who is providing the services?
What do I need to supply?
  • Change of clothes, bibs, linen, special comfort toys
  • Labelled water bottle and or milk bottles incl formula
  • Any additional requirements relating to allergies. Medications to be included in child’s backpack and labelled with the child’s name
  • Labels for all personal items
Why do I have to return at lunch?

Under Australian guidelines for childcare it is recommended that children have both indoor and outdoor play areas. Unfortunately, due to the setup of the venue the crèche is unable to provide a safe outdoor area. It is for this reason and for the well being of all the children in care that we ask parents to return to the crèche to take your child out for a break at lunch period before returning for the afternoon session.

Where is the crèche located?

The crèche will be located in a purpose built space in Foyer E, level 1 at the Gold Coast Convention and Exhibition Centre (GCCEC).  A purpose built space provides the children with natural light throughout day which is not possible in the meeting rooms at this centre. The space will be built under the guidance of Charlton Brown and in accordance with requirements.

The RACGP staff will be on hand, along with the convention centre staff to help with directions during GP18.

How do I book?

Bookings are to be made directly through Charlton Brown by using their online form which can be found via this link: https://nannies.charltonbrown.com.au/creche-online-form/.

Bookings will be subject to Charlton Brown’s terms and conditions, which are available on their website and booking link.  Payment is required at the time of booking and it is recommended that places are pre-booked prior to attending GP18. Whilst drop in is an option, spaces are limited and may not be available at the time you need and cannot be guaranteed.

Can I decide on the day to drop my child off?

Whilst it’s not recommended, Charlton Brown do have limited capacity to accept children without booking. Please note that Australia has strict child to carer ratios which must be met. The ability to accept children without a booking will be dependent on these ratios being met.

What options are available if I’d like to use a private nanny or baby sitter?

Should you wish to secure the services of a private nanny or baby sitter it’s recommended that you contact the hotel where you’ll be staying to see if they have a preferred supplier. Alternatively you can contact Charlton Brown who are also able to assist with these services.

Can I bring my child into the conference sessions?

It is your decision in relation to bringing a baby or child into a conference session but you are asked to be considerate of other delegates due to the educational nature of the conference and potential content of presentations.

Can I bring my baby/child into the auditorium?

Sleeping or quiet babies and children are welcomed into the GP18 sessions. Convention centre staff will be on hand to assist with the placement of prams should they need to be taken into the various spaces.

What do I do if my child/baby is restless?

To help ensure that GP18 is a positive experience for all delegates, we ask that if your child becomes unsettled that you step out of the conference room until they are again settled. We appreciate your understanding that an unsettled child could impact other delegates. The Convention centre has parent rooms throughout the centre with staff on hand to help you locate these if needed.

What additional information do I need to know?
  • Children are to be signed in on arrival and out by the parent or guardian at the end of the care session (Parent or Guardian ID maybe requested)
  • Delegates are required to remain onsite at the Convention centre and provide a mobile number to Charlton Brown so they are easily contactable
  • Should a child become unwell during the time of care, guardians will be contacted and the child will need to be collected
  • Childcare is available to delegates independently of RACGP and delegates use the onsite crèche at their own risk and having done their own due diligence and accept responsibility for the contractual arrangement between themselves and Charlton Brown. RACGP accepts no responsibility for the services offered by Charlton Brown
Who can I speak to if I have further questions?

All enquiries relating to the crèche and child care services should be directed to Charlton Brown.  When calling please advise that your enquiry is related to GP18.

Charlton Brown Nanny Agency
Tel: 07 3216 0288
Mobile: 0455 085 054
Email: agency@charltonbrown.com.au

Who is providing the services?

The crèche facilities are provided by Charlton Brown, an independent accredited child care provider. If you would like to know more about Charlton Brown, please visit their website  https://nannies.charltonbrown.com.au/. The RACGP is only advertising the crèche facilities, and will not be part of the booking process. Your booking will be direct with Charlton Brown and will be subject to their terms and conditions, as available on their website and booking link.


Cancellations


Refunds due to cancellation of care can be provided when a minimum of 48hrs has been provided by family/delegates.